POS systems are usually bundled together and sold as a complete system- most vendors don't manufacture POS products. Choosing the right vendor can have a big impact not just on the cost of the system, but can also affect your experience implementing and using the system in the future. Choose a vendor the smart way: by shopping around, evaluating your options, and negotiating for the best deal. Here are some of things you should consider when choosing a vendor:

Products

You should try to purchase both software and hardware from the same source. Make sure any potential software options are compatible with your existing merchant services account if you want to use the POS system for credit card processing. You should evaluate any hardware costs, which are often the bulk of the expenses in implementing a POS system. Vendors should take stock of your needs and suggest products, rather than trying to sell you on an expensive system with features you don't need and probably won't use. Make sure the vendor knows your budget and doesn't try to coax you into a system that will stretch your resources too thin. Ask if you can try the system out first before you buy- choose the product that best fits your needs.

References

It's always a good idea to ask for references, but when shopping for a POS system you might want to visit other businesses where the system is used in addition to just asking questions. If you can try out a system at another business and have a prior client explain the ins and outs of how it functions, you'll be able to get a better idea of what you're looking for. Make sure that a vendor offers references in your industry. Vendors that specialize in systems for different types of businesses should still be considered, just a little bit more carefully.

Customer Service

The level of service you're shown at the sales process is usually a good indication of how a vendor operates. Software programs that have the potential to be upgraded or those that come with a maintenance contract make it especially important to choose a vendor you will be comfortable working with into the future. Ask if the business dedicates a representative to each business, and if they provide free trials, demonstrations, or training to employees. Ask the vendor who installs the system. If they use an outside contractor, they might not be as familiar with your business as they should be when you make a service inquiry down the road.